Grievance Redressal

Last Updated: August 16, 2026

McDee – Fried Chicken, Burgers & Pizza is committed to providing customers with quality food, reliable service, and a convenient online ordering experience through mcdee.in.

If you have a complaint, concern, or grievance regarding an order, delivery, payment, refund, website, privacy, or any other service provided by McDee, you may contact us using the details below.

1. How to Raise a Grievance

Customers are encouraged to contact McDee as soon as possible with the following information:

Customer name

Mobile number or email address used for the order

Order number, if applicable

Date and time of the order

Details of the complaint or grievance

Supporting photographs, screenshots, payment details, or other relevant information, where applicable

Providing complete information will help us investigate and resolve the issue more efficiently.

2. Grievance Contact

Grievance Officer / Customer Support

Business: McDee – Fried Chicken, Burgers & Pizza Website: mcdee.in Service Areas: Rajampet | Nandalur | Kodur

Email: mcdee.rjpt@gmail.com Phone: +91-99599 72451 Business Address: 6/969.g-b-6-1,rajampeta

3. Resolution Process

Upon receiving a grievance, McDee will review the information provided and make reasonable efforts to investigate and resolve the matter.

Depending on the nature of the complaint, we may contact the customer for additional information or clarification.

Where appropriate, the resolution may include clarification, correction, replacement, refund, or another suitable remedy, subject to the applicable policies and law.

4. Order-Related Complaints

For complaints relating to missing, incorrect, damaged, or poor-quality food items, customers should contact McDee as soon as possible after receiving the order.

Please refer to our Refund & Return Policy for additional information regarding refunds and replacements.

5. Privacy-Related Complaints

If your grievance concerns the collection, use, disclosure, or handling of personal information, please clearly mention that the complaint relates to privacy/data protection when contacting us.

We will review such requests in accordance with our Privacy Policy and applicable laws.

6. Updates to This Policy

McDee may update this Grievance Redressal information from time to time.

Any updated version will be published on mcdee.in.

McDee – Fried Chicken, Burgers & Pizza Rajampet | Nandalur | Kodur

We value your feedback and are committed to addressing genuine customer concerns fairly and promptly.